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Can the IT Sector Work a 4 Day Week? A Case Study of FSET’s Reduced Hours Working

Working a 4 day work week in the IT industry

FSET, a Canadian IT company, embarked on their 4 day work week journey with 4 Day Week Global at the start of 2024.

FSET is an information technology and services provider for the public and private sectors. In addition to being a full-service IT company and managed services provider, they support organizations in their digital transformations.

Why trial a 4 day work week in the IT industry?

FSET decided that it would trial a 4 day week after researching the benefits that reduced-hours working can bring to their organization.

They are the first managed services provider to adopt a 4 day work week with 4 Day Week Global.

What goals did they have before adopting the 4 day work week as an IT provider?

FSET wanted to increase employee productivity, improve employee morale and enhance the work-life balance of their employees by adopting a 4 day work week.

CDO of FSET, Dave Brown, said that, “Our commitment to (our staff’s) health and well-being not only benefits our organization but extends to our customers as well. This trial of a 4-day work week is our testament to this belief, assuring our employees that their well-being is our priority.”

How did they approach the 4 day work week as an IT provider?

FSET used 4 Day Week Global’s 100-80-100™ rule for transitioning to a 4 day work week - that’s 100% pay for 80% time for 100% output. They committed to working 32-hours a week, for the same pay as a 40-hour work week, only that they would deliver the same output.

Let’s make the 4 day work week a reality!

Did you know that 4 Day Week Global is a non-profit organization? Consider donating to us to help us make the 4 day work week a reality for workers worldwide.

What is the experience of the 4 day work week for IT industry employees?

Employees at FSET have expressed that they are very happy with their new work schedule. They feel more energized coming back into work on Monday: “Every Monday, I feel energized and ready to get into my work.”, says FSET System Administrator, Connor Fitzpatrick.

They’ve been able to identify areas where they can improve their processes to benefit their efficiency in the long-run.

What changes did the IT firm make so that they could work a 4 day week?

After attending 4 Day Week Global’s workshops, FSET set out on their 4 day week planning and design journey. To reduce their work-time by 20%, FSET:

  • Re-organized their work schedules so that they would maximize their time.

  • Introduced new tools to improve their collaboration across the teams.

  • Set boundaries around work-time and enforced these using technology.

  • Focused on creating collective resources and documentation so they can be less dependent on individuals.

What type of technologies did they introduce to work a 4 day week?

They took a three-pronged approach to improving the efficiency of the organization in preparation for their 4 day work week:

  1. Documentation: They centralized their resources with IT Glue so that critical information was always accessible across the organization.

  2. Automation: They automated tasks where possible through Push.

  3. Communication: every meeting was evaluated and optimized with 4 Day Week Global’s guidance.

Through these changes, FSET was able to reduce their work-time by 20% without sacrificing their output or the service they provided to customers.

What was the impact of the 4 day work week on this IT services provider?

FSET expressed in a recent blog post that the 4 day work week has been “a transformative initiative, with the team experiencing improvement in work-life balance”. 

They are continuing to work their 4 day work week, continually adapting and refining it as they progress through employee feedback.

How can I contribute to the 4 day week movement?

So, how can we ensure the 4 day work week becomes routine over radical? We’re a non-profit organization looking to bring the 4 day week to as many people across the globe as possible. Our goal is to create a million years of new free time through 4 day week trials and transitions.

Would you like to sponsor us on this journey? Donate as little as $2 per month to become a part of this movement for a 4 Day World.

Do you want to implement a 4 day week in your organization?

Work with us to reduce your work-time! We have helped over a thousand businesses to reduce their work-time by 20%, unlocking multiple benefits including higher productivity, better employee well-being and engagement.

Depending where you are on your time transformation journey, we have different approaches to suit your organization:

Preparation for a 4 Day Week

An online masterclass course comprising 5 modules to prepare you for transitioning to a 4 Day Week.

Designing your 4 Day Week

Design and implement your 4 Day Week journey. Our team works with you to pilot and track the impact of your shorter workweek. Choose the National Program or Bespoke Consulting route.

Mastering Time Transformation

Our expert coaches will work with you to reduce work time, create a high performance team and master your 4 Day Week, sustainably. 

Becoming an accredited employer

Get recognized as a 4 Day Week Employer to attract and retain the best talent to unlock long-term benefits.

Book in a free consultation with our team to discuss your time transformation journey with 4 Day Week Global.